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"AI agents will become the primary way we interact with computers. They will understand our needs, adapt to our preferences, and proactively assist us in tasks and decision-making."
— Satya Nadella, CEO of Microsoft
Back in 1986, Marvin Minsky, in his book Society of Mind, suggested that intelligence isn’t just one big thing but rather a result of many small, specialized agents working together. It was a fascinating idea, but at the time, making it work in computers was nearly impossible because they simply didn’t have enough power.
Fast forward to 2025, and things have changed—AI has advanced, computing is cheaper, and we now have lightweight language models that can run efficiently. What once seemed like a distant dream is now becoming a reality, with intelligent multi-agent systems finally taking shape.
What is an Agent?
Oh, okay, now you might be wondering—what exactly is an agent?
In simple terms, an agent is like a tiny worker with a specific job. Each agent focuses on a particular task—some process information, others make decisions, and some just pass messages between different parts of a system. When many of these agents work together, they create something much bigger—just like how individual neurons in the brain work together to produce intelligence.
Now, imagine these agents being deployed in a SaaS app like Rosterly, where we automate:
- Timesheet processing
- Invoice generation
- Payroll processing
- Handling various engagement types like C2C, T&M, and Fixed Bid
Figure 1: How AI agents work together in Rosterly.
Instead of relying on manual effort, each part of your admin workflow is managed by an always-on, specialized AI agent—one that deeply understands the data and takes the necessary actions upon the admin’s approval.
These agents aren’t just following static rules; they continuously learn, adapt, and optimize operations, making your processes faster, more accurate, and hassle-free.
Trusting AI Agents in Your Workflow
I get it, you might be thinking, what if our payroll agent makes a mistake and pays the wrong person? Or what if it raises an invoice for the wrong customer?
It won't!
For every action that an agent takes, there is a corresponding approval process. The agent creates a draft and notifies the admin for approval. If the admin rejects the draft, the agent learns from the mistake.
This ensures that the agent is always acting within the boundaries of the admin’s instructions and continues to improve its performance over time. You can think of these agents as newly hired employees who take instructions from the admins initially and then gradually learn and improve over time.
Onboarding an AI Agent in Rosterly
But how can we onboard an agent, for example, to handle invoice processing in Rosterly?
Super simple.
You can go to the admin settings and add a new invoice agent. You can instruct the agent how it should process an invoice, and even tell it to handle specific customer invoices in a unique way—just like giving directions to a new hire in plain English.
Figure 2: Example Invoice Agent onboarding process in Rosterly.
The very next moment, the agent is in action, checking your data for instructions.
For instance, it might verify:
- Whether all timesheets were submitted to generate a specific customer invoice
- Whether an employee assignment has expired and the admin needs to be notified
It does all this and more, continuously improving along the way.
The Future of AI Agents in Admin Workflows
We are actively building Agents for every aspect of your admin workflow, from:
- Invoice processing
- Payroll
- Timesheet processing
- And more
These agents are designed to work together, just like how different parts of the brain work together in the human brain.
Nobody enjoys:
- Chasing timesheets
- Fixing invoice errors
- Dealing with payroll headaches
That’s why we built these AI agents—to handle the busywork so you don’t have to.
Think of them as helpful teammates. They learn from you, follow your instructions, and improve over time—always keeping you in control.
And we’re just getting started. More agents are coming to make admin work even easier.
Want to See These AI Agents in Action?
Request a demo or reach out—we’d love to chat!
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